HUNGAMASTART CANCELLATION AND RETURN POLICY

1. Overview

At Hungamastart.com we are committed to providing a seamless shopping experience. If you need to cancel an order or return a product, our policies are designed to simplify the process.

2. Order Cancellation

• Cancellation Time Frame: You can cancel your order within 8 hours of placing it. After this period, the order may have already been processed for shipping.
• How to Cancel: To cancel your order, please get in touch with our customer service team at [email protected] with your order number.
• Refund for Cancellations: If your order is canceled within the eligible time frame, you will receive a full refund to your original method of payment. If the order has already been processed, you may need to wait until the item is delivered and then initiate a return.

3. Returns

• Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it, including the original packaging.
• Return Time Frame: You have 2 days from the date of delivery to return an item.
• Non-returnable Items: Some items cannot be returned, such as  Perfumes, Printer toner cartridges, custom-made products, and digital downloads.

4. Return Process

• Initiate a Return: Contact our customer service team at [email protected] with your order number and reason for return.
• Return Shipping: You will be responsible for the cost of return shipping. If we provide a return shipping label, the cost will be deducted from your refund.
• Return Address: [Provide the return address]

5. Refunds

• Inspection and Approval: Once we receive your return, we will inspect it and notify you via email about the approval or rejection of your refund.
• Processing Time: If approved, your refund will be processed, and a credit will be applied to your original payment method within 5 to 7 Working Days.
• Partial Refunds: Partial refunds may be issued for items that are not in their original condition, damaged, or missing parts for reasons not due to our error.

6. Late or Missing Refunds

• Processing Time: Refunds may take some time to process. If you haven’t received a refund yet, first check your bank account again.
• Next Steps: Contact your credit card company and bank; there may be processing delays.
• Further Assistance: If you still have not received your refund, please contact us at [email protected].

7. Exchanges

• Eligibility: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [email protected]
• Exchange Process: Follow the return process and specify that you are requesting an exchange.

8. Gifts

• Gift Returns: If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
• Regular Returns: If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves, we will send a refund to the gift giver.

9. Shipping Costs

• Responsibility: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• Return Shipping Label: If you receive a refund, the cost of return shipping will be deducted from your refund if we provide a return shipping label.

10. Contact Information

For questions related to cancellations, returns, and refunds, please contact us at:

• Email: [email protected]