| Replacement Reason | Replacement Period | Replacement Policy |
|---|---|---|
| Defective Item | 7 days from delivery | Lenovo warranty policy (Repair /Replacement by Lenovo) |
| Physical Damage, Wrong and Missing Item |
7 days from delivery | Replacement |
Defective item:
- Lenovo will provide On-call support followed by a technician inspection at your location.
- Lenovo expert will repair the product or provide a replacement or service letter, as applicable. Time taken for resolution will be as per Lenovo policies
Physical Damage, Wrong, Missing Items:
- Returns will not be accepted if it is an Open Box Delivery order
- Remote verification by image/video will be done by Hungamastart
